What are we missing?

What are we missing?

Here at Dovetail, we’re slap-bang in the middle of that autumn busyness.All the projects that kicked off after the summer break are in full effect now, we’re rushing to meet deadlines and delight our clients. We’re lucky to be busy, right? Rushing from project to...
Let’s get uncomfortable with feedback

Let’s get uncomfortable with feedback

I’ve written before about the importance of listening. It’s tempting to think that “communication” is all about talking, writing or tweeting, but listening is every bit as important, if not more so. We’re running a patient listening initiative for one of our clients...
How long does it take to plan an ad board?

How long does it take to plan an ad board?

Summer’s upon us and I’m sure that many of us feel like we’ve never needed our holidays more. But there’s always loads to do before we can relax. One of the big pre-holiday questions is: do you try and squeeze in as much as you can before you go away, or do you leave...
GPDPR is on hold…for now.

GPDPR is on hold…for now.

I’m relieved to see that Government plans to force GPs in England to hand over all patient data to NHS Digital this month have been pushed back till the autumn. Under the General Practice Data for Planning and Research (GPDPR) initiative, ten years’ worth of...
What’s next for IBD care in the UK?

What’s next for IBD care in the UK?

As World IBD Day approaches, IBD UK’s new report reflects the experience of over 10,000 people with Crohn’s disease and ulcerative colitis, and 72% of IBD services in the UK. Ongoing research now suggests that more than 500,000 people in the UK have inflammatory bowel...