What are we missing?

Here at Dovetail, we’re slap-bang in the middle of that autumn busyness.All the projects that kicked off after the summer break are in full effect now, we’re rushing to meet deadlines and delight our clients. We’re lucky to be busy, right? Rushing from project to...

Let’s get uncomfortable with feedback

I’ve written before about the importance of listening. It’s tempting to think that “communication” is all about talking, writing or tweeting, but listening is every bit as important, if not more so. We’re running a patient listening initiative for one of our clients...