Let’s get uncomfortable with feedback

Let’s get uncomfortable with feedback

I’ve written before about the importance of listening. It’s tempting to think that “communication” is all about talking, writing or tweeting, but listening is every bit as important, if not more so. We’re running a patient listening initiative for one of our clients...
How long does it take to plan an ad board?

How long does it take to plan an ad board?

Summer’s upon us and I’m sure that many of us feel like we’ve never needed our holidays more. But there’s always loads to do before we can relax. One of the big pre-holiday questions is: do you try and squeeze in as much as you can before you go away, or do you leave...
GPDPR is on hold…for now.

GPDPR is on hold…for now.

I’m relieved to see that Government plans to force GPs in England to hand over all patient data to NHS Digital this month have been pushed back till the autumn. Under the General Practice Data for Planning and Research (GPDPR) initiative, ten years’ worth of...
Help! I need to run a virtual ad board!

Help! I need to run a virtual ad board!

Engaging with important stakeholders remotely isn’t easy, but by combining the tech with empathy, we can use it to build the foundations of positive relationships. Good connections with key opinion leaders and stakeholders are essential if we’re to understand the...